We manage insurance claims to a win - win situation, i.e. to the satisfaction of both the insurer and the claimant. Through our network of detectives and inspectors, claims are investigated thoroughly with utmost urgency so that the right amount is paid promptly in the most cost effective manner.

The twin problems of rising claims cost on the part of the insurers and in the bid to go extra mile in satisfying policyholders even when they do not have genuine claims by paying when the policy cover does not subsist reduces the profit margin of the underwriters.

Furthermore, because many fraudulent claims are settled owing to poor claims investigation, collusion by staff, difficulty in proving fraud, fear of cost and inconveniences of litigation while on the other hand genuine claims are not given due attention. CIL will remove this absurdity by installing an effective claims control and audit system which makes claims administration fraud-proof. We will also pursue your subrogation right to the logical conclusion and reconcile difference between insurers on third party claims.

You may outsource all your claims administration to us at CIL or give us briefs on large or difficult claims which require investigation, valuation, loss adjusting and assessment.